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Casino Rules

These Casino Rules apply to all casino games available on Vegas Nova, including slots, table games, live dealer games, crash games, and all other RNG-based titles. By playing any casino game you agree to these rules alongside our General Terms & Conditions and Bonus Policy. In the event of any conflict between these Casino Rules and the General Terms & Conditions, these Casino Rules take precedence for in-game and game-specific disputes. In all other matters, the General Terms & Conditions govern.

1. Game Fairness & RNG

1.1 All casino games are supplied by licensed and independently vetted providers whose Random Number Generators (RNG) are certified and regularly audited by accredited testing laboratories. RTP percentages and game rules are available within each game's information panel.
1.2 All randomly generated game events are determined by a random number generator. Where the result displayed on your device conflicts with the result recorded on our server or the game provider's server, the server record is final and conclusive in all circumstances. You have no right to dispute a decision made by us in reliance on server-side data.
1.3 The company's server records shall be the final authority in determining the terms and outcome of all gaming activity. In the event of a discrepancy between in-game display and server records, the server record prevails.
1.4 For games that offer provably fair or blockchain-verified outcomes, verification instructions are available within the game's information panel.

2. Game Malfunctions & Errors

2.1 If a game malfunctions or displays an incorrect result, the affected round is void and the stake for that round will be refunded to your account.
2.2 If a technical error causes a game, feature, promotion, or display to credit funds in excess of what is due (including jackpot over-payments), we reserve the right to remove the incorrectly credited funds and any winnings derived from them. You are obligated to notify us immediately upon becoming aware of any such error. Failure to report an error and continued play with incorrectly credited funds may be treated as a Prohibited Activity under the General Terms & Conditions.
2.3 If your session is interrupted mid-round, the game will resume from its exact server-side state when you reconnect. If the round cannot be resumed, it will be terminated and the stake refunded. If the round was resolved on our server before you reconnected, that result stands.
2.4 If a payment processor credits your account in error or processes a duplicate credit, we may reverse the incorrect or duplicate credit without prior notice.
2.5 Obvious errors in data feeds, displayed odds, pricing, or game information may be corrected at any time. We reserve the right to void or adjust bets and rounds affected by such errors.
2.6 If we detect that a player has used or attempted to exploit a technical glitch, display error, or software bug, whether alone or in coordination with others, we may void all winnings and bonuses derived from that exploit, recover incorrectly credited funds, and close or restrict the account. This applies regardless of whether the exploit was successful.

3. Live Dealer Games

3.1 Live dealer game outcomes are determined by the physical actions of dealers and physical equipment including cards, wheels, and dice. All live dealer games are operated by licensed third-party providers.
3.2 In the event of a conflict between the video feed displayed to you and the official result log held by the game provider, the game provider's official log is final.
3.3 In the event of a disconnection during a live dealer round, the round will be settled according to the server record once your connection is restored.
3.4 Live dealer tables may have their own specific rules, betting limits, and settlement procedures, which are displayed at the table before you join. These table-specific rules form part of these Casino Rules.

4. Betting Integrity & Prohibited Conduct

4.1 It is forbidden to manipulate game outcomes or exploit any timing delay, software error, display glitch, or loophole for financial gain.
4.2 The use of automated tools, bots, scripts, macros, or any software that interacts with the platform without direct human input is strictly prohibited.
4.3 You agree not to use any artificial intelligence software while using our games or platform. We actively monitor for and detect the use of AI programs that provide an unfair advantage, including programs running in the background on your device. If confirmed AI software use is detected, your account will be terminated and all winnings cancelled.
4.4 Coordinating with other players to manipulate game outcomes, exploit features, or share information in real time during play is prohibited and constitutes a Prohibited Activity under the General Terms & Conditions.
4.5 Any suspicious, abusive, or integrity-violating behaviour may result in game voids, removal of winnings, account suspension, or permanent account closure.

5. Game Availability

5.1 We may add, modify, or remove games from the platform at any time without prior notice. We are not liable for any loss of access to a game that has been removed or restricted.
5.2 Some games or bonus features may be unavailable in certain countries or regions due to game provider licensing restrictions. Where a game is geo-restricted, it will not be accessible from your location. Players in this situation will have no claim against either the game provider or us.

6. Jackpots

6.1 Large wins and jackpots may be subject to extended processing times while we verify the outcome with the game provider. Payment of verified jackpot wins will proceed once verification is complete.
6.2 All jackpot amounts displayed in the casino lobby or elsewhere on the platform are informational only. The authoritative jackpot figure is the amount recorded on the server at the precise moment of the triggering event. Display values may lag slightly behind the server and are not guaranteed.
6.3 If a game provider voids or reverses a mis-awarded jackpot due to a technical error, display fault, or RNG issue, we will reverse the corresponding payment. You will be notified and the affected amount removed from your account or offset against future winnings.
6.4 Any communication congratulating a win, including automated messages, does not constitute confirmation of payment. All jackpot and large-win payments are subject to review and verification by our Payments team before funds are released.

7. Third-Party Game Provider Rules

7.1 Some games are subject to rules published by their respective third-party game providers. Where provider-specific rules exist, they govern the settlement of that game's outcomes. In the event of a conflict between provider rules and these Casino Rules, provider rules take precedence for game-specific settlement matters. In all other matters, these Casino Rules and the General Terms & Conditions govern.
7.2 We are not responsible for the content, accuracy, or availability of third-party game content. We make no representation or warranty in respect of third-party provider rules, results, or software.

8. Service Availability & Maintenance

8.1 We may suspend casino services for scheduled maintenance or emergency technical work. Where practicable, we will provide advance notice of scheduled downtime.
8.2 We are not liable for service unavailability caused by events beyond our reasonable control, including telecommunications failures, third-party outages, power interruptions, or force majeure events.
8.3 In the event of an unresolvable mid-round disconnection attributable to our systems (not your internet connection), our liability is limited to refunding the stake for the affected round.
8.4 We reserve the right to suspend, modify, or remove any part of the casino services at our sole discretion and with immediate effect. We will restore services as soon as reasonably practicable after any temporary suspension.

9. Responsible Play

9.1 Casino games are provided for entertainment purposes only. They involve real-money risk and all outcomes are determined by chance. If gambling is no longer enjoyable or is causing financial, emotional, or social harm, we encourage you to use our responsible gambling tools (including deposit limits, time-outs, and self-exclusion) or to seek help from a professional support organisation. Please refer to our Responsible Gambling Policy for full details.

10. General

10.1 All other conditions from our General Terms & Conditions apply to casino play. In the event of any conflict not addressed in these Casino Rules, the General Terms & Conditions govern, except where these Casino Rules specifically address an in-game or game-specific matter, in which case these Casino Rules take precedence.
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