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Terms & Conditions

Please read these terms carefully before using our services.

Making use of our Services implies you agree with and abide by the Terms & Conditions stated below. We highly recommend you consult these Terms & Conditions before making use of the services provided on the website. Registering a new account will bind you to the General Terms & Conditions, Privacy Policy, Bonus Terms & Conditions, Game Rules and any miscellaneous Terms & Conditions related to both recurring and ad-hoc promotions, offers and bonuses advertised either on the website or through the official communication channels.

Please be aware that online gambling might not be permitted in some jurisdictions. It falls under your responsibility to consult the local regulations before making use of the website and inherent services. We cannot be held accountable if players do not consult with or ignore the local regulations and make illegal use of the website and services. As service providers spanning multiple jurisdictions, we make no claim to the legality of using our website and its features in your particular area. Players found not abiding by the correct use of the services and custom guidelines of the website will not receive any assurances or legal counsel.

General Terms of Service

1.1 These Terms and Conditions are a legal and binding agreement between You and the Website operator ("Vegas Nova", "we", "us", "our", "The Casino" or "The Company") and apply to any access or use of the website (www.vegasnova.com) and all the Services provided through it, including all of the available games (the "Website").
1.2 This website provides online gaming services and related resources hereinafter referred to as Services. These extend to product information regarding the games, download areas, communication, functionality and more. Making the object of the beneficiary, "You", the "Player/s" and/or "User/s" agree to be legally bound to the Terms & Conditions presented to you on this website and/or other entities operated, licensed or controlled by us and/or its authorized sub-licensees. Using our Services and/or registering an account, you agree to be bound by the aforementioned Terms & Conditions in their entirety and without reservation. Please make sure to immediately stop using the Services if you do not agree with the Terms & Conditions presented to you.
1.3 The Terms & Conditions presented on the website are subject to change at our sole discretion. Any and all updated Terms & Conditions will be published on the website following each change and it falls under your responsibility to check them regularly. Continuing to make use of our Services following such modifications means you have taken under advisement and consequently agreed with the latest version of the Terms & Conditions presented on the website.
1.4 In the event of any inconsistency or conflict between these Terms, any promotional Terms and Conditions, or any other policy published by Vegas Nova, the version published on our official website shall prevail unless expressly stated otherwise. Any guidance, explanation, statement, verbal assurance, or promise provided by Customer Support, Live Chat agents, Affiliates, or any other Vegas Nova representative, whether communicated verbally or through email, live chat, telephone, social media, or any other communication channel, shall not constitute a legally binding commitment and shall not amend, override, or supplement these Terms or any policy officially published on our website.
1.5 You must be at least 18 years of age to legally make use of the Services presented on our website. Providing false personal information constitutes a legal offence and we reserve the right to report any fraudulent behavior to the relevant authorities.
1.6 It falls under your sole responsibility to ensure your use of the Services is completely legal in your particular jurisdiction.
1.7 Take into consideration the fact that not all players are eligible to register for an account. Such exceptions include players from: North Korea, Iran, Syria, Iraq, Afghanistan, China, Indonesia, Pakistan, Venezuela, Zimbabwe, Zambia, Sudan, Cuba, Cyprus, Myanmar, Libya, Nicaragua, Somalia, Yemen, United States, Egypt, Israel, Russia, Ukraine, Belarus, Kazakhstan, Georgia, India, Algeria, Morocco, Tunisia, Western Sahara, Benin, Burkina Faso, Cape Verde (Cabo Verde), Côte d'Ivoire (Ivory Coast), Gambia, Ghana, Guinea, Guinea-Bissau, Liberia, Mali, Mauritania, Niger, Nigeria, Senegal, Sierra Leone, Togo, Angola, Cameroon, Central African Republic, Chad, Republic of the Congo, Democratic Republic of the Congo, Equatorial Guinea, Gabon, São Tomé and Príncipe, Burundi, Comoros, Djibouti, Eritrea, Ethiopia, Kenya, Madagascar, Malawi, Mauritius, Mozambique, Rwanda, Seychelles, South Sudan, Tanzania, Uganda, Botswana, Eswatini (Swaziland), Lesotho, Namibia, and any other territory where use of our services is prohibited by applicable law. Also, we reserve the right to modify the list of eligible players and jurisdictions at any time.
1.8 Players residing in jurisdictions where our access is limited and who manage to register an account with our expressed accord might encounter restrictions set in place by the game providers. These include and are not limited to blocked access to certain games. Players resorting to this option will have no claim against either the provider or us.
1.9 By making use of the Services and website you hereby express your consent to receive promotional materials as well as any communication from us by Phone, SMS, E-mail, and Push Notifications. You may unsubscribe at any time by contacting our Customer Support team.
1.10 Players gaining access to our Services will be able to make use of any updates, new features, enhancements, software, and/or the addition of new websites, all of which are subject to the Terms & Conditions, guidelines, codes of conduct and license agreements. Any and all conflicts between the applicable License Agreement for Services and the Terms & Conditions shall be resolved at our own discretion.
1.11 The Services alongside the website and any other websites controlled by us together with software, features and system requirements are subject to change at our sole discretion and without prior notice. We shall not be held accountable for any damage or loss suffered by the players because of the potential changes.
1.12 Some third-party websites, affiliates, or other external parties may advertise promotions or offers that have expired, are inaccurate, or are not available to all players due to jurisdictional, regulatory, eligibility, or other restrictions. We are not responsible for any incorrectly advertised or unauthorized promotions and shall have no obligation to honor bonuses or offers that have not been officially published or approved by Vegas Nova.
1.13 It falls under the sole responsibility of the players to familiarize themselves and consequently agree with the rules of the games advertised on the website, as well as with Service procedures, features and guidelines before taking any action on the website.

Account Registration, Duplicate Accounts, Account Recovery

2.1 Players are solely responsible to assess the legal environment in their own jurisdiction and act accordingly. Users staking real money on games advertised on the website are warranting they abide by the local regulations regarding online gambling and directly express it is legally allowed to do so within the respective jurisdiction.
2.2 In order to be able to participate in the games advertised on the website and consequently place your bets, players need to register an account.
2.3 It falls under the sole responsibility of the players who want to register an account with us to check the local regulations regarding online gambling and ensure making use of our Services takes place in a lawful environment, as online gambling is strictly prohibited in some jurisdictions. We will provide no assurance or legal advice for players failing to comply.
2.4 We shall not be held accountable for the actions of the players who forfeit their obligation to check whether engaging in online gambling incurs legal issues. If there are doubts, please consult with legal experts about engaging in online gambling within your particular jurisdiction before making use of our Services.
2.5 No personal information is to be shared with third parties, other than specified in the Privacy Policy. Please consult with the Privacy Policy in order to better understand how your personal information is being processed.
2.6 The website supports both "Fiat" and "Crypto" currencies. Fiat refers to government-issued currencies such as EUR, USD, AUD, GBP etc. while Crypto refers to the digital currencies such as BTC, ETH, XRP, etc.
2.7 In order to register an account, you will need to provide genuine personal information such as name & surname, date & place of birth, telephone number, current address, e-mail address and method/s of payment. It falls under the players' responsibility to update any changes in their personal information originally provided.
2.8 Players registering for a new account warrant that they are of legal age at the jurisdiction they are residing, share genuine personal information, are the rightful owners of the real money funds circulating through their respective Player Accounts, participate in games, offers, promotions and bonuses on their own behalf and not as intermediaries, do not own more than a singular account on the website (otherwise referred to as a "Duplicate Account").
2.9 The Company may treat multiple accounts linked through common ownership, household, shared devices, payment methods, IP addresses, or other technical indicators as related accounts; we will also consider duplicate accounts by other indicators such as: e-mail address, phone/mobile number, billing/household address, device used for registration, deposit, login and gameplay.
2.10 We reserve the right to perform targeted or random background checks on our player base to prevent any fraudulent behavior without prior notice. Consequently, the players undergoing such checks will be asked for various personal information, depending on the case. The basis of a background check includes and is not limited to: verifying the players' identities, registration details, gaming activity, financial standing and transactions. Third party entities may be asked to join in on a background check only if necessary. If found suspect or guilty of fraud, the players will be locked out of their respective Player Account, restricted from withdrawing, excluded from bonuses, promotions and offers. If the background check yields a negative or uncertain result, the Player Account will be shut down and all funds withheld. Players who refuse to provide the requested documentation while undergoing a background check will be locked out of their respective Player Accounts until the necessary information is provided or can be permanently locked out of the Player Account altogether.
2.11 Failure to provide enough information to determine players are of legal age in order to use our Services will result in immediate suspension of the Players' Accounts. If it is revealed that players have been engaging in gambling activities before coming of legal age to do so the Player Account will be closed down, all deposited funds and online transactions made while underage shall be refunded in full, all bets will be declared void and all winnings both generated as well as withdrawn will have to be refunded by the player in question in their entirety.
2.12 Both the personal Player Account as well as the guidelines for using it have been designed to protect players from fraud and/or damage, financial or otherwise, while using our Services. It is strictly forbidden for third parties to access and use a personal Player Account on the player's behalf. On the contrary, the players will be solely responsible for any damage incurred while allowing third party entities to access and use their personal Player Accounts. All information used for creating and validating a Player Account shall remain confidential at all times and is not to be shared with foreign entities and/or persons. Please address any suspect behavior and/or malfunction in regards to your Player Account at your earliest convenience. In case of forgotten password, please make use of the "Forgot your Password" link situated below the login portal or contact Customer Support for further assistance.

Player Account, Dormant Account

3.1 Each player is entitled to a single, unique Player Account. Players found to have registered multiple Player Accounts, otherwise referred to as Duplicate Accounts, using the same or different personal information will have their accounts closed and all winnings generated withheld with immediate effect. All transactions with the intent of cheating or defrauding the Casino will be cancelled at our own discretion.
3.2 Upon making a deposit and/or transaction, players have to use the currency of the country of residence provided during the registration process. If there is no such option available, all funds will be automatically converted into either Euros or USD at an exchange rate comparable with the exchange rate used for the day in course by banks and credit card companies.
3.3 Player Accounts are not to be used as bank accounts. There is no insurance, guarantee or sponsorship set in place by any bank in question to protect your funds through an official banking insurance policy. Moreover, unused funds do not accrue interest. Ultimately, players will not be able to stake more funds than already present in their respective Player Accounts.
3.4 It falls under the sole responsibility of the players to maintain their Player Accounts up to date at all times, including but not limited to name/surname, current address and country of residence, e-mail, phone number and any other piece of personal information used to validate the players' identity.
3.5 It falls under the sole responsibility of the players to report and pay any gambling tax that applies to winnings received from the Casino. For Crypto, it is the player's sole responsibility to pay all transaction fees, commissions, and/or taxes required by his jurisdiction.
3.6 Players have the option to close their Player Accounts at any time, including dormant or otherwise. Any and all funds will be refunded to the players following the deduction of applicable fees, withdrawal charges and other billing services that apply. All outstanding bets must be cancelled before a Player account can be closed.
3.7 A Player Account that remains inactive for three (3) consecutive months shall be classified as an Inactive Account. A monthly maintenance fee of €5.00 (or the equivalent in another currency) will be deducted from the real-money balance for each month the account remains inactive. The first inactivity fee will be charged at the end of the calendar month following the account's classification as inactive. No inactivity fee will be charged where the account has a zero balance. Accounts that remain inactive for six (6) consecutive months shall be classified as Dormant Accounts. We reserve the right to archive Dormant Accounts and permanently remove any remaining balances, subject to applicable laws and regulatory requirements. Where reasonably possible, we will provide at least thirty (30) days' prior notice by email before the first inactivity fee is charged. Inactivity fees already deducted are non-refundable. Players may request reactivation of their account at any time, subject to successful completion of any KYC, AML, or other verification procedures required by the Company.
3.8 Players wishing to self-exclude must ensure that their account balance is below 1.00 EUR/GBP/USD/AUD or equivalent in another supported currency and should submit their request by emailing Customer Support at [email protected]. Upon receipt of a valid self-exclusion request, the account will be closed within up to 24 hours. Please note that Customer Support is not available 24 hours a day, and requests will be processed during operating hours. The player is solely responsible for submitting the self-exclusion request from their registered email address and confirming that they will not create or use any additional accounts during the self-exclusion period. Vegas Nova accepts no responsibility for any activity, losses, deposits, wagers, or transactions made through any other account created or used by the player.
3.8.1 Please note that while deposits and gameplay will be blocked as soon as the account restriction is applied, promotional emails, SMS messages, push notifications, or other marketing communications may continue to be received for up to 24 hours post account closure completion on our back-office due to the time required to synchronize account status across our marketing systems. Vegas Nova will make every reasonable effort to process self-exclusion requests as quickly as possible.
3.8.2 Players who are subject to self-exclusion, cooling-off periods, account suspension for responsible gambling purposes, or any other responsible gambling restriction are not eligible to participate in any promotions, bonuses, tournaments, cashback offers, VIP rewards, or other promotional activities for the duration of the applicable restriction.

Player Transactions, Refund Policy

4.1 In order to engage in the gambling activities advertised on the website, players must make at least one real money deposit which will be used for future bets. Both Deposit and Withdrawal methods present on the site are subject to change and fees, procedures and terms vary from one banking option to the other. Players are allowed to make a deposit into their respective Player Accounts exclusively through our website.
4.1A Please note that certain payment transactions are processed by Dailyspark Services Ltd. Payment processing services provided by Dailyspark Services Ltd. are governed by the applicable laws and regulatory framework of the Union of the Comoros (Anjouan). This provision relates solely to the processing of payment transactions and does not affect the governing law or jurisdiction applicable to these Terms and Conditions unless expressly stated otherwise.
4.2 By using our Services, you agree not to initiate chargebacks, payment reversals, or similar disputes relating to transactions that have been properly authorized. If you initiate a chargeback or payment reversal, we reserve the right to:
  • recover the full amount of the chargeback together with any associated fees, administrative costs, and damages;
  • deduct any outstanding amount from your account balance or any future deposits or winnings;
  • suspend or permanently close your account;
  • initiate civil proceedings to recover our losses; and
  • report suspected fraudulent activity to the relevant authorities.
4.3 Player Accounts suspected of fraudulent behavior and/or chargebacks/returns will be temporarily shut down while the investigation into the matter is underway. We reserve the right to freeze the funds available in the Player Account until the returns are settled or the investigation concludes.
4.4 A deposit via credit/debit card is successful only when the Casino receives payment confirmation together with the authorization code. Players depositing amounts larger than the predetermined maximum limit will be asked for additional personal information to complete the transaction.
4.5 Currency exchange is not possible on-site. That means that, once you deposit in one currency, you will only be able to play games that accept said currency. Games that use other currencies will not be playable. For Crypto, currency conversion of Crypto-Crypto, Fiat-Crypto & Crypto-Fiat will be done solely by a payment service provider.
4.6 Balances in Crypto player accounts comprise two components: 1) "Active Balance/Playable Balance", 2) "Currency Equivalent":
Active Balance / Playable Balance
The balance which is chosen as the currently used balance in the player account. A player can choose to switch balances at any given time. Active/playable balance will be presented in fiat and will be used for gameplay, wagering, bonuses, free spins, tournaments, and other features in the website. This balance, in fiat currency, will only exist during the time the money is deposited in the site and will be converted back to the original Crypto coin upon withdrawal.
Currency Equivalent
Upon creation of the player account, the fiat equivalent currency will be chosen by the player from the registration form. This "Currency Equivalent" will be used to exchange crypto coins to an "Active Balance/Playable Balance".
4.7 When depositing Crypto in our website, the chosen Crypto coin will be converted at the time of deposit to your "Currency Equivalent" for your gaming convenience. This will be used to wager in all available games at all times. Upon withdrawal, your "Currency Equivalent" will be converted back to the Crypto coin used for depositing (based on the current exchange rate) and will be processed to your wallet. For example: When depositing 1 ETH to an account that chose "EUR" as "Currency Equivalent" the balance will be 4,000 EUR (if the current exchange rate is 1 ETH=4,000 EUR). When initiating a withdrawal, if the account has a total of 8,500 EUR, the amount will be converted back to ETH and 2.125 ETH will be credited to your account (if the current exchange rate at the time of withdrawal is 1 ETH=4,000).
4.8 Our website supports multiple Crypto coins and a player can choose to use as many balances as desired. The balances are distinct and can only be used individually by choosing the "Active Balance". The selected "Active Balance" will be used for gameplay, bonuses, free spins tournaments and other features of the website. Transfers between balances are not supported.
4.9 All balances in the Crypto player account will not be influenced by the market fluctuations. When Crypto coin value is increasing or decreasing, the amount in the account will not be affected until it is withdrawn back to the wallet. Furthermore, players acknowledge that cryptocurrency exchange rates fluctuate continuously. The Company accepts no responsibility for any gain or loss resulting solely from changes in cryptocurrency market value before, during, or after any deposit or withdrawal.
4.10 Players who use fiat might be charged fees for depositing and/or withdrawal depending on the selected banking method and/or issuing bank.
4.11 For fiat, winnings are processed back to the card that was used for depositing only. Withdrawals to a different card that was not initially used for depositing is strictly not allowed, unless otherwise stated.
4.12 All deposits and withdrawals must be made using payment methods registered in the Player's own name. We reserve the right to reject transactions involving third-party payment methods and to request additional verification where necessary.
4.13 For Crypto, it is the player's responsibility to make sure that the wallet address provided is complete and accurate for both deposit and withdrawal. We will not be responsible for any loss incurred due to incorrectly given information.
4.14 The minimum deposit for each Crypto coin can be found in the cashier. It is the player's responsibility to make sure not to deposit less than the minimum amount as the funds will not reach the player account and will result in a loss.
4.15 We will credit your account with the Crypto deposit made once it is initiated in the blockchain and without waiting for the deposit to be fully confirmed. This approach is chosen to provide our players a fast and pleasant experience. If, after crediting the funds to your account, the transfer is not confirmed by the blockchain (fake/cancelled initiated transaction), the account will be considered as fraudulent and abusive. We reserve the right to suspend the account, void all available balances and have our payment processor block the wallet address permanently.
4.16 Refund requests will be submitted for analysis only if the amount requested is equal or greater than the cash balance held in the account. If the refund request is granted, all bonuses in the account will be deducted prior to calculating the amount to be refunded. Refund requests can be sent to [email protected] or via live chat during business hours with the corresponding reason for such request.
4.17 No refund request will be taken into consideration later than 1 month from the initial transaction date.
4.18 We reserve the right to withhold or deny any refund until the AML and KYC procedures are completed for all users. Depending on the analysis, we are not obligated to disclose the reason/s to deny refund requests, in order to avoid abuse.
4.19 We reserve the right to request additional personal information and employ various procedures in order to verify the identity of the players whenever a new deposit is made into their respective Fiat Player Accounts.
4.20 Where requested by our Risk, Compliance, or AML Team, you agree to provide all documentation, information, and reasonable assistance required to verify your identity, source of funds, source of wealth, or any other matter necessary to comply with our legal and regulatory obligations. The Company reserves the right to suspend, postpone, or withhold withdrawals and other payments until all requested verification procedures have been completed to our reasonable satisfaction.
4.21 Funds available in the Player Account are divided in cash and bonus balance. Players are only able to withdraw funds from the cash balance. Before this procedure, however, all outstanding bets must be cancelled. All remaining funds present in the bonus balance shall be voided upon withdrawal in case a withdrawal request was made prior to bonus balance reaching €0.5 or the equivalent amount in other currencies which we support.
4.22 Unless otherwise required by applicable law, all deposited funds must be wagered at least once (1x Deposit Turnover) before a withdrawal request can be processed. If this requirement has not been completed, any withdrawal request will be rejected automatically by our system.
4.23 The minimum single withdrawal amount is:
  • €20 for cryptocurrency withdrawals
  • €20 for SEPA transfer
  • €20 for credit and debit card withdrawals
  • €50 for bank transfer, and e-wallet withdrawals
or the equivalent amount in another currency.
4.24 Certain payment methods may be subject to transaction or processing fees. Where a withdrawal is requested without any prior real-money gaming activity, a flat administrative processing fee of €5.00 (or the equivalent in another currency) may be deducted from the withdrawal amount before payment is released.
4.25 We aim to process withdrawal requests as quickly as possible and, in many cases, within six (6) hours of receiving the request. However, processing times are estimates only and may be extended where additional verification checks are required or where delays occur due to payment providers, financial institutions, banking systems, public holidays, or other circumstances beyond our reasonable control.
4.26 Unless approved otherwise, the maximum withdrawal limit for VIP players is EUR 30,000 per month, and for non-VIP players and players requesting their first withdrawal, the maximum withdrawal limit is EUR 500 per day and EUR 10,000 per month. The Company reserves the right, at its sole discretion, to approve withdrawals exceeding these limits.
4.27 For cryptocurrency transactions, all deposits (including your most recent deposit) must be successfully confirmed on the relevant blockchain before any withdrawal request can be processed. If a withdrawal request is submitted while one or more deposits are still pending blockchain confirmation, we reserve the right to place the withdrawal on hold until all relevant deposits have received the required blockchain confirmations.
4.28 Unless stated otherwise, the maximum withdrawal amount per single transaction for non-VIP players is EUR 500 (or the equivalent amount in another supported currency). Non-VIP players may have a maximum of three (3) pending withdrawal requests at any given time, with a combined total value not exceeding EUR 1,500. As each withdrawal request is approved and paid, the available pending withdrawal limit will be restored accordingly. For example, if you have three pending withdrawals of EUR 500 each and one withdrawal is processed, you may submit an additional withdrawal of up to EUR 500, provided the total value of all pending withdrawals does not exceed EUR 1,500.
4.29 Players who deposit with us will be asked to provide identification documents upon requesting a withdrawal. The documents required include but are not limited to: Government-issued ID with visible name, photo and signature (driver's license, ID card, Passport); Proof of residency not older than 3 months (utility bill); Front/Back photo of credit card (NOTE: make sure to cover the CVV number on the back and middle 6 digits on the front); Others (may include bank reference, source of funds, notarized document attesting your identity, confirmation of deposit, etc.). Once the documents have been received in an unambiguous format and processed within up to 5 business days, the players will be eligible to proceed with their withdrawal request.
4.30 Withdrawals will have a pending period of up to 48 hours. Players who fail to present any and all identification documents specified above within the 48 hours timeframe will have their withdrawal cancelled and the amount returned to the Player Account balance.
4.31 Your withdrawal might be the subject of an internal audit at any given point. This is done in order to protect both the players as well as the Casino from fraudulent behavior. During the course of the audit which can take up to 7 business days, transaction records, gameplay and logs will be carefully vetted in relation to your withdrawal. Your withdrawal and all bonus funds can be rejected if you are found engaging in unlawful activities, collusion with other players or any other type of malicious behavior aimed at defrauding or cheating the Casino.
4.32 We are required by anti-money laundering regulations to verify your identity and the source of any funds deposited in your player account.
4.33 All transactions will be monitored in accordance with the anti-money laundering regulations. It is prohibited and unlawful to deposit money directly or indirectly acquired by unlawful means. Therefore, all transactions are checked to prevent money laundering and all suspicious transactions will be reported to our Money Laundering Reporting Officer (MLRO) who will report to the relevant authorities in accordance with our regulatory obligations. If, in a single instance, or over a period of time, we have reasonable grounds to suspect you are using your Player Account for purposes other than the lawful placing of a wager or bet, (e.g. if you request a withdrawal from a deposit without playing an adequate number of games or bets which may indicate money laundering or other types of fraudulent or criminal activity) we reserve the right to: ask additional documents/questions; to return any non-wagered deposits or deposits balance to the originating deposit method or, where this is not possible, to a bank account held in your name; to withhold your balance without providing any reason; to close or block your player account indefinitely without providing you with reasons and to report you to the relevant authorities; to assist in or initiate relevant criminal or civil proceedings against you.
4.34 If we no longer support any of the payment methods selected, or if we encounter problems beyond our control processing your withdrawal, we reserve the right to offer and release your funds to you in another currency or other payment channel per our discretion.
4.35 Please note that the Company may request updated identification documents at any time, including after previous verification has been completed, where required by law, regulation, or internal risk procedures.

Gaming Activity

5.1 No transaction can be cancelled without our written consent once a bet has been confirmed.
5.2 In case of an unforeseen loss of connection while engaged in a game, players must resume playing the unfinished round/s upon their next login. A refund at our own discretion might be possible in case the round/s could not be completed.
5.3 Your bets will be cancelled and account credited for an unfinished game only in the event of a system error and at our sole discretion.
5.4 In the event of any system malfunction, software error, game interruption, communication failure, human error, or other technical issue affecting the integrity of any game, bet, transaction, bonus, or payout, the Company reserves the right to declare the affected game round, transaction, wager, bonus, or winnings void and to correct any resulting error. The Company shall not be liable for any losses arising from such technical malfunctions.

Fraudulent Activity

6.1 It is strictly forbidden to attempt to gain unauthorized access to the website and/or our services alongside any database, computer, server or software in relation to the website. Any attempts to breach our security or tamper with the property relating to the website and the Services will be reported to the relevant authorities together with your personal information. In the event of such a breach, you will be denied access to the Services and the website effective immediately.
6.2 You hereby agree that the funds used for our services have been obtained legally and there is no malicious intent in making use of the aforementioned services such as using the services and/or website for unlawful practices such as money laundering, fraud, or any other kind of criminal activity. Players found in contempt of the Terms of Service or to be engaging in suspect behavior and/or practices will be permanently banned from using our Services and any other website managed by us with no obligation on our part of refunding the affected individuals.
6.3 We consider the following activities to constitute Prohibited Activities. Engaging in any such activity may result in account closure, confiscation of funds, and the voiding of any bonuses or winnings.
6.3.1 Arbitrage betting, matched betting, coordinated hedging, or any strategy intended to eliminate risk or guarantee profit.
6.3.2 Placing bets where the outcome is already known or exploiting broadcast delays, data feed latency, or technical timing advantages.
6.3.3 Sharing account credentials or permitting any third party to access or use your account.
6.3.4 Using bonus funds or real-money funds to intentionally exploit multi-stage game mechanics by progressing through in-game features (for example, collecting 9 out of 10 symbols required to trigger a bonus feature) and subsequently triggering or collecting the final reward using an alternative source of funds after the original funds have been forfeited, lost, cleared, or converted. Any winnings obtained through such conduct shall be void regardless of whether the final triggering event occurred using bonus funds or real-money funds.
6.3.5 Claiming or attempting to claim any promotion more than once per person, household, family, residential address, telephone number, payment method, device, IP address, shared network, or any other identifier reasonably linking multiple accounts.
6.3.6 Using VPNs, proxies, emulators, virtual machines, remote desktop software, device spoofing, GPS spoofing, or any technology intended to disguise identity, location, or device information for fraudulent or abusive purposes.
6.3.7 The use of robots, artificial intelligence tools, automated betting software, scripts, macros, browser automation, or any software designed to automate gameplay or gain an unfair advantage is strictly prohibited.
6.3.8 Engaging in any conduct intended to extort, threaten, damage, or otherwise harm the reputation, goodwill, or commercial interests of Vegas Nova through knowingly false, misleading, malicious, or coordinated communications, including on social media, forums, consumer review websites, or similar platforms.
6.4 In a bid to limit potential damage as much as possible, we will take all necessary steps to identify and stop any fraudulent activities as well as their perpetrators. Vegas Nova is hereby exempt of any claim from players not abiding by the Terms of Service and who promote cheating, colluding, fraud or any another type of illegal activity.
6.5 Where we detect or reasonably suspect that a Prohibited Activity has occurred, we may take any action we consider appropriate, including:
  • suspending or permanently closing your account and any related accounts;
  • voiding and confiscating all or part of your account balance, bonuses, winnings, and pending withdrawals;
  • voiding any bets, whether settled or unsettled;
  • recovering funds derived directly or indirectly from the Prohibited Activity;
  • permanently prohibiting you from opening future accounts;
  • reporting the matter to law enforcement, regulators, financial intelligence units, or other competent authorities;
  • sharing relevant information with other licensed gambling operators, payment providers, financial institutions, fraud prevention agencies, and service providers where permitted by law; and
  • commencing civil proceedings to recover losses, costs, and damages.
6.6 You hereby agree to cooperate fully with the Casino and any other relevant authorities and third-party entities affected by your malicious behavior if you are found to be engaging in and/or promoting criminal activities while using our Services.
6.7 Players are strictly forbidden from using the website for defamatory purposes or engaging in violent behavior of any nature and/or origin, including but not limited to harassment, racial slurs, obscene, sexist, abusive, discriminatory or offensive speech whenever interacting with either other players while using the chat function or our staff.
6.8 Players suspecting or falling victim to criminal behavior have the obligation to report the incident as soon as possible by e-mail.
6.9 Tampering with the website and/or any other information presented on the website is strictly forbidden. Such behavior regarded as damaging includes but is not limited to any kind of cyber-attack directed at the website and/or multiple submissions (spam).
6.10 The website and Services provided are to be used for the players' personal entertainment only. Players are forbidden from replicating, copying or reproducing the website and its contents without our explicit consent.

Limitation of Obligation, Our Links and Rights

7.1 Anyone entering the website and engaging in the online gambling activities provided does so at their own risk. Both the website and Services are provided "as is".
7.2 You hereby acknowledge the risks of engaging in online gambling activities and agree with the possibility of losing money in the process. The Services and games advertised on the website come with no express or implied warranty relating to satisfactory quality, fitness for particular purposes, conditions of merchantability, accuracy or completeness or infringement of applicable laws and regulations in a particular jurisdiction. Any potential damage or loss suffered while making use of the website and/or our Services come at your own risk and you hereby agree to waive claims to compensation of any kind in regards to this aspect.
7.3 You hereby agree that not all Services, software features, games or the website itself will meet every individual's requirements in full, including yourself and warrant not to exploit unforeseen issues relating to the Services, website and/or the games provided. We offer no warranty in relation to the full functionality of the Services, website and/or the games, including but not limited to interruptions, malfunctions or unforeseen errors directly or indirectly affecting performance in any particular area. In case of a malfunction, all bets and payouts will be declared void.
7.4 We offer no warranty in relation to the reliability and accuracy of the materials presented on the website and/or any information derived from them and interpreted at one's own will.
7.5 We hereby exempt ourselves from issues relating to your internet service provider or any other third-party entity that grants you access to our website, Services and/or servers.
7.6 We hereby exempt ourselves from any damage or loss incurred by you through the use of the website and/or Services provided, including but not limited to revenue, loss of data, goodwill, business, failure to receive anticipated winnings, business interruption, opportunity, and more.
7.7 We offer no warranty against DoS (denial-of-service) or DDoS (distributed denial-of-service) attacks, viruses, bugs, cyber attacks or any other technologically harmful materials that may negatively impact your hardware, data, programs or other proprietary materials through your use of the website or any affiliated websites as well as your handling of downloadable content related to the Casino.
7.8 You hereby waive all claims for compensation in the event of losing funds through your use of the website and/or Services, acknowledging the fact online gambling carries risks of which outcome you are solely responsible for.
7.9 Any bet together with any potential limits that apply to the stakes can be restricted, canceled or refused at our own discretion. Vegas Nova and all personnel tied to the Casino, including but not limited to employees, suppliers and partners shall not be held liable for any losses or damages supported by you at the expense of using the website and/or our Services.
7.10 You hereby agree to fully compensate the Casino and all affiliated personnel including but not limited to service providers, partners, directors and employees in the eventuality of liabilities or harmful claims against the Casino that arise from damage or loss experienced by you through making use of the website and/or our Services or a breach of the Terms of Service brought forth.
7.11 We reserve the right to terminate effective immediately any Player Account that does not abide by the Terms of Service or if there is enough reasonable grounds to suspect a player has been engaging in practices with ill intent towards the Casino, website, our Services and/or any and all branches related to the Casino. Such a measure will bring about the immediate Player Account suspension and confiscation of all available funds.
7.12 All visual, sound, software, written content and other proprietary materials presented on the website and in relation to our Services and Casino is protected under the copyright law or licensed for use by third-party providers and/or rights-owning entities. On these grounds, it is strictly forbidden to download, print, copy, duplicate and/or alter any and all goods in relation to the Casino for commercial use. Any material contained on the website may be downloaded only on a single machine at any given time and can be used exclusively for non-commercial purposes.
7.13 Foreign entities and individuals are strictly forbidden to claim compensation on behalf of self-appropriated copyrighted materials and/or intellectual property collected from the website, Services or third-party providers affiliated with the Casino.
7.14 The use of the website and Services and all content in relation to the Casino is destined for non-commercial, personal use only. Any repercussions arising as a result of making illicit use of these resources will be supported solely by the perpetrators of such activities.
7.15 Any and all links to the website and any pages it contains may be used exclusively through our written consent.

Responsible Gambling

Vegas Nova is committed to promoting responsible gambling and provides a range of responsible gambling tools, including deposit limits, loss limits, wagering limits, session limits, cooling-off periods, reality checks, and self-exclusion.

Further information is available in our Responsible Gambling Policy, which forms part of these Terms.

Circumvention of Self-Exclusion

If you register a new account or otherwise attempt to access our Services during an active self-exclusion period, any winnings generated during that period shall be void and forfeited.

While we take reasonable steps to prevent access during self-exclusion, you remain responsible for ensuring that you do not attempt to circumvent any responsible gambling restriction.

Player Complaints

8.1 Any disputes or claims are to be addressed within 7 business days, starting with the date the issue arose. Once this period of time has elapsed, the dispute/claim will be declared void.
8.2 In order to submit a complaint, contact Customer Support at your earliest convenience and provide the support agents with all necessary documents/materials/information for a proper review. The result of the investigation into the matter will be presented to the reporting party within 14 business days.
8.3 In case of a dispute, the data stored on the server will prevail in settling the claim. In case of discrepancy between server data and data output offered by one's personal machine, the result generated by the server will serve as sufficient grounds for settling the claim.

Miscellaneous Terms of Service

9.1 Vegas Nova is exempt from any liability or claims regarding performance failure and/or delays caused by unforeseen events outside reasonable control. This can include but not be limited to cyber-attacks, acts of God, civil commotion, industrial disputes, war, widespread network and/or communication shutdowns, or any other occurrences of similar magnitude. Throughout any of the potential scenarios mentioned above, the website and Services will be suspended with all efforts concentrated around finding a solution in order to fulfill our obligations and restarting activity as soon as possible.
9.2 The Terms & Conditions together with every other notice or documentation in relation to them have been originally drafted in English and if any misinterpretation arises as a result of faulty translation into other languages, the English version will prevail in settling any potential claims and/or disputes.
9.3 Any and all terms, conditions or provisions that prove to be faulty, unlawful, unenforceable or invalid to any extent shall be immediately amended to fit our original intention, without carrying a negative impact to the rest of the Terms & Conditions brought forth which will continue to remain valid and enforceable to the full extent of the law.
9.4 The headings used throughout the Terms & Conditions have been inserted for convenience only.
9.5 The Terms & Conditions can be transferred, assigned or sublicensed to any individual and/or entity with the sole condition of remaining the same or not growing increasingly more disadvantageous to you. To the extent of applicable laws and regulations, we reserve the right to outsource any or all Services to third-party entities.
9.6 Failing to stress matters further, under any circumstance and in relation to any point that makes the object of the present Terms & Conditions does not constitute grounds for you to waive your obligations in regards to the website and/or the Services provided.
9.7 Any waiver in relation to the Terms & Conditions shall be considered valid only in the form of a written notice and it only applies to a singular event without including any subsequent defaults.
9.8 The Terms & Conditions brought forth serve as the only viable agreement between "us" and your use of the website and Services.
9.9 Unless explicitly stated otherwise, the Terms & Conditions have been designed specifically in such a way as to not benefit or extend any rights to third-party entities.
9.10 No element, context, point or section constituting the Terms & Conditions may serve as grounds for engaging in any type of fiduciary arrangement between you and us at any point in time.
9.11 We retain account records, transaction records, customer due diligence documentation, and communications for a minimum period of five (5) years following account closure, or for such a longer period as may be required by applicable law, regulatory requirements, or our AML/CFT obligations.
9.12 The Company reserves the right to correct any obvious, manifest, or palpable error, including pricing errors, bonus calculation errors, game result errors, payment errors, or system errors. Any bets, winnings, bonuses, or transactions affected by such an error may be declared void or adjusted to their correct value.

General Bonus Rules

1. Some or all bonuses advertised cannot be accessed by players residing in: Brazil, China, Dominican Republic, Indonesia, Macau, Malaysia, Mexico, Colombia, Pakistan, Thailand, India, Mauritius, Peru, Bangladesh and Tunisia, unless stated otherwise. Alternatively, there is the option to limit other users from other jurisdictions from getting access to any bonus or bonus subsets at our own discretion.
2. Unless stated otherwise, in the relevant casino sections, in order to benefit from any deposit-related bonus, the minimum deposit amount fixed for each currency available is as follows: EUR €20; USD $20; CAD $30; GBP £20; AUD $30; NZD $30; PLN 70.
3. Unless specified otherwise, the bonus types present on the website have been designed to include: Free bonus – players can claim this type of bonus without being required to make a deposit beforehand; Free spins – players can claim this type of bonus with or without being required to make a deposit beforehand; Deposit bonus – players can claim this type of bonus only after making a deposit; Loyalty points – will be granted to players following their respective conversion; Cashback – players claiming this type of bonus can be subjected or not to wagering requirements.
4. Unless otherwise stated, the players' total balance is made up of both the Cash Balance, as well as the Bonus Balance. Individually, these can be defined as: Cash Balance — the withdrawable sum total of both the cash amount deposited by the player and/or accumulated cash winnings, as long as no Active Bonus is in effect. Bonus Balance — the sum total of bonus funds available and/or accumulated bonus winnings which will be available for withdrawal only once the players complete the wagering requirements.
5. All bets will be deducted from the players' Cash Balance first, even if there's an Active Bonus in effect. Only when there are not enough funds in the Cash Balance will the bets be deducted from the Bonus Balance.
6. Unless otherwise stated, all players claiming any type of Bonus, also known as "Active Bonus" will subject themselves to wagering requirements. These, in turn, refer to the total amount the players have to wager while the Bonus is still in effect before any profits/winnings can be withdrawn.
Failure to Meet Wagering Requirements
Failure to satisfy any applicable wagering requirements (whether relating to deposits, bonuses, or both) may result in the forfeiture of any bonus funds and the voiding of any winnings generated before all applicable wagering requirements have been fully completed.
7. Unless specifically mentioned otherwise, the final amount that the players are able to withdraw, also known as Withdrawable Balance, refers to the total funds available after bonus deduction, considering there is no Active Bonus in effect at the time of the withdrawal.
8. If players are granted two consecutive bonuses, they must complete the wagering requirements linked to the first bonus claimed in their entirety before being able to start working towards meeting the second set of wagering requirements linked to the second bonus.
9. Players will be required to make a minimum deposit of EUR 20, USD 20, CAD 30, AUD 30, NZD 30, GBP 30, PLN 70 as well as meet the wagering requirements before being able to withdraw the winnings earned from playing with a free no-deposit bonus. We may deduct a flat administrative fee of €5.00 (or currency equivalent) from the withdrawal amount once an approved deposit has been completed for payment method verification purposes.
10. All winnings eligible for withdrawal and earned through cashback bonus will be capped at either 5 times the initial cashback bonus granted or a maximum of EUR/USD/GBP/AUD/NZD 5,000.
11. All winnings eligible for withdrawal and earned through converted loyalty to bonus amount points will be capped at either 5 times the initial converted bonus amount or a maximum of EUR/USD/GBP/AUD/NZD 1,000. For loyalty points converted by VIPs, the maximum withdrawal amount is 10 times (10x) the initial converted bonus amount or a maximum of EUR/USD/GBP/AUD/NZD 5,000. Please note that your VIP level is defined by the casino's own discretion.
12. Unless explicitly stated otherwise in the relevant sections of the website or through the usual communication channels, bonuses and ensuing winnings have to meet the wagering requirements within a time frame of 3 days from the date the player/s have been credited with the bonus. On the contrary, any and all winnings, available bonus amount or promotional offers will be cancelled and subsequently removed from the player/s Bonus Balance if they are not used within the aforementioned time interval and before the wagering requirements have been fulfilled. For additional information, we suggest you consult in depth with the Wagering Requirements section.
13. Players are allowed to place single bets lower than 20% of the total value of the Active Bonus credited and should not exceed 5 EUR, 5 USD, 5 AUD, 5 CAD, 5 NZD, 5 GBP (as applicable). Therefore, placing a bet of 5 EUR while there's an Active Bonus of 100 EUR in effect is considered acceptable practice.
14. Please note that some titles allow in-game bonus feature purchases, as well as "gamble" and "double" features. Once completed, such a transaction is regarded as a one-time bet of the same amount as the cost of the bonus, gamble, and/or double feature. For example: buying a bonus feature of $20 in a game will be considered as a bet of $20.
15. Unless stated otherwise, all players are eligible to claim the Welcome Offer, (also referred to as the 1st deposit bonus) within an interval of 3 days, following the account registration. At the same time, we reserve the right to modify the Welcome Offer at any time on our sole discretion. Users registered with a duplicate account are not eligible to claim the Welcome Offer. For more information, please consult with the Duplicate Accounts section presented in the General Terms and Conditions.
16. Players making bets with Bonus Funds will have their potential winnings returned to the Bonus Balance. As soon as the wagering requirements are met, the aforementioned winnings will be transferred to the Cash Balance. Players making bets with Cash Funds will not be able to withdraw the potential winnings returned to the Cash Balance until the wagering requirements are met.
17. Using bonus funds to progress through staged or multi-level in-game features and subsequently switching to real-money funds to trigger or collect the final stage, feature, reward, or payout is strictly prohibited and constitutes bonus abuse.
18. Unless specifically stated otherwise, all bonuses will be suspended from the players' accounts following a withdrawal request which is pending to be processed.
19. Unless specifically stated otherwise, all Free Spins (both credited to players following a deposit and without deposit) come with an expiration date of 3 days from the moment they have been credited to the players' accounts. If the players choose not to make use of the Free Spins within the specified timeframe, the Free Spins will be declared void and removed from the players' accounts.
20. The maximum withdrawal amount for any free bonus and free spins, is $100 unless mentioned otherwise. For bonuses issued for VIPs, the maximum withdrawal amount is 10 times (10x) the bonus amount up to $2,000. Please note that your VIP level is defined by the casino's own discretion. Unused winnings for a period of 30 days or more will be voided.
21. Players wishing to withdraw their balance while an Active Bonus is in effect have the option of contacting the Customer Support Team. However, the Active Bonus and all winnings associated with it from both the Cash Balance as well as the Bonus Balance will be declared void.
22. Given the wide availability and ease of access to forums hosting links to no-deposit bonuses advertised on this website, we reserve the right to vet each individual applicant in order to determine the player's eligibility for the bonus in question. If found ineligible, the withdrawal request will not be granted, even if the wagering requirements have been met.
23. While undergoing a withdrawal process, players become ineligible for receiving any bonuses and/or promotions. Players are free to make deposits during a withdrawal process, but cannot claim any bonus or promotion. Players are free to cancel the withdrawal process at any point in time in order to become eligible for claiming a bonus and/or promotion. On the off chance a player claimed a bonus and/or promotion during an ongoing withdrawal process, we reserve the right to void any bonuses and/or promotions and any winnings associated with them.

Bonus Wagering

1. In general, there is a 20x (times) wagering requirement linked to all bonuses which also extends to the qualifying deposit amount. Unless stated otherwise, this translates into the following example: Player deposits $30 and receives a 100% deposit bonus worth $30. In order to meet the wagering requirements, the player must stake $60 (deposit + bonus) x 20 = $1,200. Then, the player can withdraw the bonus money and any potential winnings made from it.
2. No-deposit bonuses come with a 50x (times) wagering requirement, unless stated otherwise.
3. Deposit free spins come with a 35x (times) wagering requirement, unless stated otherwise.
4. It does not count towards meeting the wagering requirements when players use the "double" or "gamble" feature when playing any video/power poker games or slots.
5. The only bets that count towards meeting the wagering requirements are the settled ones, and the player will need to wager their sports bonus X 10 times.
6. Unless otherwise stated cash-back bonuses need to be wagered X 1 before they will be released to players' cash balance.
7. Not all games contribute equally to meeting wagering requirements. The contribution rates for each game type are as follows:
Game TypeContribution to Wagering
Slots100%
Crash Games0%
Video Poker0%
Live Casino Games10%
Table Games (RNG)0%
Sportsbook bets (sportsbook bonuses only)100%
8. If the wagering requirements are not met, the Active Bonus will be removed from the players' accounts when the sum of bonus balance reaches EUR 0.5, or the equivalent in other currencies, while there are no unfinished games or pending actions at that time.

Restricted Games

1. Wagering on certain games will provide a different percentage contribution to the Playthrough Requirements (wagering requirements) or with zero contribution value. Zero Contribution will refer to the following: Jackpot games, First person/Video table games (Blackjack, Roulette, Baccarat etc.), Craps, Sic Bo, Dragon Tiger, Poker, Video Poker, Instant Win games, Crash games, Plinko, Mines, Aviator-style games, Virtual Sports, Lottery products, Bingo, Keno, Scratch cards, megaways, Poker slots, or in-game Bonus/Feature buy.
2. To avoid bonus abuse, all players should refrain from betting on 0% contribution games while having active play-through requirements. If players fail to comply with these terms, we reserve the right to void any winnings generated while engaging in prior mentioned gaming behavior.

Miscellaneous Bonus Terms of Service

1. Under no circumstances are we liable for software, hardware or technical issues, as well as unfavorable network conditions which can alter the players' experience or may hinder their access altogether to any promotions or bonuses.
2. Under no circumstances are we accountable for any losses or damages players experience as a direct result of claiming any promotions or bonuses.
3. Any and all promotions or bonuses can be subject to change or cancellation at our sole discretion on the following grounds: security reasons, legal or regulatory requirements, promotional abuse, human error, attempted fraud, other valid reasons.
4. In the eventuality of failed payment or cancelled funds, we reserve the right to void any and all promotions or bonuses together with the winnings made from them.

Abusive Behavior

1. The bonuses and promotions advertised on the website have been specifically designed as a reward for valued players and are not to be abused in any way and under no circumstances. If we identify this is the case and certain players overlook this aspect, we reserve the right to open an internal investigation into the matter and take all the necessary steps to ensure promotional integrity.
2. If found guilty of promotional abuse, the player can be subjected to exclusion from receiving bonuses, promotions and any offers, cancelling all pending bonuses and/or removal of all winnings from the player's account and/or any other account associated with the player, as well as instant termination of the account, altogether.
3. We consider the following activities to constitute Prohibited Activities. Engaging in any such activity may result in account closure, confiscation of funds, and the voiding of any bonuses or winnings.
3.1 Arbitrage betting, matched betting, coordinated hedging, or any strategy intended to eliminate risk or guarantee profit.
3.2 Placing bets where the outcome is already known or exploiting broadcast delays, data feed latency, or technical timing advantages.
3.3 Sharing account credentials or permitting any third party to access or use your account.
3.4 Using bonus funds or real-money funds to intentionally exploit multi-stage game mechanics by progressing through in-game features (for example, collecting 9 out of 10 symbols required to trigger a bonus feature) and subsequently triggering or collecting the final reward using an alternative source of funds after the original funds have been forfeited, lost, cleared, or converted. Any winnings obtained through such conduct shall be void regardless of whether the final triggering event occurred using bonus funds or real-money funds.
3.5 Claiming or attempting to claim any promotion more than once per person, household, family, residential address, telephone number, payment method, device, IP address, shared network, or any other identifier reasonably linking multiple accounts.
3.6 Engaging in any conduct intended to extort, threaten, damage, or otherwise harm the reputation, goodwill, or commercial interests of Vegas Nova through knowingly false, misleading, malicious, or coordinated communications, including on social media, forums, consumer review websites, or similar platforms.
4. It constitutes promotional abuse when a player (by oneself or as part of a larger group):
4.1 Registers more than one account in order to claim extensively a promotion, offer or bonus.
4.2 Willingly exits a gaming session while a bonus round is being played for the purpose of gaining wager outcome advantage.
4.3 Intentionally delays any regular game round, bonus round, free spins round or bonus feature, playing with or without an Active Bonus and/or depositing while having free spins features or bonus features still available in the game.
4.4 When players decrease their bet amounts by 60% or more while there's an Active Bonus in effect in order to meet the wagering requirements. For example, once a bet has been settled as won on a stake of EUR 100 on any spin, including a double up, ultimately yielding winnings worth of EUR 500, the stake cannot be dropped to EUR 40.
4.5 Claim and stack a multitude of bonuses before meeting the wagering requirements of the first bonus claimed.
4.6 Players switch from a game with a low wagering requirement contribution to another slot with a higher wagering requirement contribution shortly after a win and with the sole purpose of meeting the wagering requirements faster. Not limited to, but this applies also to the situation where a player switches from roulette to slots right after generating winnings on the former.
4.7 Betting with an Active Bonus, wagers equal to or higher than 20% of the total value of the bonus, which can also be translated into stakes equal to or more than EUR 5 of the total value of the initial bonus claimed.
4.8 Betting with a non-deposit bonus, wagers equal to or more than 10% of the total value of the bonus claimed.
4.9 When players place even money bets on Roulette and Baccarat.
4.10 When players use the double-up feature in excess in order to increase winnings.
4.11 It constitutes promotional abuse taking advantage of affiliate CPA or revenue share.
4.12 When players create different accounts by making use of a VPN, proxy or by masking their IP address with the purpose of claiming multiple promotions, bonuses and/or offers.